Draft, pending legal review. This is a plain-language draft and may change.
Last updated: [DATE]
How donations are processed
Online gifts are handled by a secure third-party payment provider. We never see or store your full card or bank details.
Tax status
Hope Missions is a nonprofit organization. Our tax-exempt status is pending, so we can't say yet whether gifts are tax deductible. EIN: [EIN PENDING]. We'll update this policy once our status is confirmed. Please talk with a tax professional about your situation.
Receipts
You'll get an email receipt for every gift. Keep it for your records.
Refunds
If you made a mistake with your gift, contact us within [30] days at [EMAIL ADDRESS] and we'll work with you to fix it.
Monthly gifts
You can change or cancel a monthly gift at any time. Just contact us, or use the link in your receipt.
How gifts are used
If you give to a specific program, we'll use your gift for that program. If that program is full or ends, we'll use your gift where it's needed most.
Device and item donations
We erase all data from donated devices before giving them to families. We may not be able to accept every item. Contact us first so we can let you know what we need.
Donor privacy
We never sell, rent, or trade donor information. If you'd like to give anonymously, just let us know.